Help

Installing PatternFile:

Why do I get an error when attempting to update PatternFile?

How do I install PatternFile?

The install screen for PatternFile says the Publisher is Unknown or Unverified. What does this mean?

Why is there a delay before the program opens?

Where is my license key?

 

Subscription:

How do I modify or cancel my PatternFile subscription?

Why is there a subscription fee?

 

Searching for Patterns:

How do I find a pattern in PatternFile?

Adding New Patterns and Editing Saved Patterns:

How do I add a new pattern to PatternFile?

What is the auto-fill feature?

What patterns can PatternFile auto-fill?

What is tagging and how does it work in PatternFile?

Can I add, edit or delete patterns in my friend’s PatternFile loggs?

What does it mean by pattern size?

What if the pattern size I want is not listed in the drop down box?

How do I delete a pattern size from my list?

How do I edit a pattern size?

How do I make a copy of a pattern?

How do I delete a pattern?

Friends on PatternFile:

How do I send a friend request?

How do I accept a friend request?

How do I change the color indicator of my friend’s pattern collection in my PatternFile?

How do I unfriend someone?

What happens when my friends subscription becomes inactive?

How do I ask a friend about a pattern?

Where is my license key?

 

How do I install PatternFile?

Go to http://www.pattern-file.com/download-patternfile

To download, just click on the install button below. When the installation window pops up, just click “Open” (or “Save” if you would like to install later). This should automatically begin your installation process!

How do I add a new pattern to PatternFile?

To enter a new pattern to your PatternFile collection, click the “New Pattern” button at the top of the screen. A new window will open. Here you can enter in all the details of your pattern and add images. Click “Save” after you are finished.

What is the PatternFile auto-fill feature?

If you are a PatternFile Plus subscriber, you can use the auto-fill feature to quickly add patterns to your PatternFile collection. Start entering the pattern number in the very upper left text box left of the “Manufacturer” text box. PatternFile will start searching for patterns that match that number. A list of small thumbnails will appear to the right of the “Manufacturer” box. Click on the thumbnail image that matches the pattern you are entering. Once selected, the pattern information including images, line art and yardage, will automatically fill in. You may still enter and edit your own details. Click save.

What patterns can PatternFile auto-fill?

PatternFile is working on expanding the list of pattern manufacturers that are in the auto-fill feature. Not all images and information are available for all manufacturers and patterns. PattrnFile currently auto-fills current and recently out of print and many retro and vintage patterns for the following manufacturers:

Simplicity

New Look

Butterick

McCalls

Vogue

Burda Style (out of print not yet available)

Folkwear

Amy Buttler

Collette

Future manufacturers:

Reconstructing History

Don’t see a favorite manufacturer on the list? Let us know! Email us at customerservice@vespertinesoft.com

How to I edit a pattern entry?

Click on the image of the pattern entry you wish to edit. This will take you to the details of the pattern. Click the “edit” button in the top right corner of the pattern details window. Make your edits and click “save” at the top of the same window.

What are “tags” and how does it work in PatternFile?

“Tags” or “Tagging” is attaching words and phrases that are related to a pattern. The search feature uses tags to narrow down more specific results. For instance, in the tag field, if you add “summer” as a tag for a pattern of a light cotton sun dress, later when you are looking for summer dresses to make, you can now search that term and it will narrow the search results to only include patterns with text in the entry that have the “summer” tag or have “summer” in the entry text.

One great way to use tags is to enter names as reminders for projects you want to make friends and family.

Can I add, edit or delete patterns in my friend’s PatternFile collection?

No. Users can only add new, edit and delete patterns of his or her own collection.

How do I add my own images to PatternFile?

After opening a pattern entry and clicking “edit” or while adding a new pattern, you may add your own images to the pattern entry. Under the large white boxes on the left hand of the screen, there is a button that says “Add.” Click the button and a new window will pop up. At the top of the new window click “browse.” From there, you can chose an image that is on your computer.

What does it mean by pattern size?

This is the envelope pattern size range located on the outside front of your pattern. In the box below “size” start typing. The program will start listing size ranges to chose from. Click the size range you wish to log.

What if the pattern size I want is not listed in the drop down box?

You can add your own custom sizes by clicking the drop down arrow in the very right corner of the box. Select “Edit Sizes.” A new window will appear. Here you can name your custom size, select the range, click “Create” and then “Done.”

How do I delete a pattern size from my list?

To delete a custom pattern size, go to “Edit Sizes,” chose the size you wish to delete from the list on the left hand side of your screen. Click “Delete,” then “Done.”

How do I edit a pattern size?

To edit a custom pattern size, go to “Edit Sizes,” chose the size you wish to edit from the list on the left hand side of your screen. Click “edit,” make your desired changes then click “Done.”

How do I make a copy of a pattern?

If you have more than one copy of a pattern, instead of logging the whole pattern again, you can just make a copy. This copy is a new entry and can be edited. From the main screen, click to open the pattern you wish to duplicate. Click “copy” in the top right hand corner of the pattern details window.

If you have two copies of a pattern in different sizes, go through the steps of copying a pattern. Then in the main screen, chose the duplicate and click the “edit” button in the top right hand corner of the window. Make your changes and save.

How do I delete a pattern?

To delete a pattern, open the pattern by clicking on the image. When the pattern details window appears, click the “edit” button in the top right corner. The edit window will appear. At the top right corner of the edit window, click “delete.” The pattern entry will now forever be deleted from your PatternFile. Images will remain on your computer in the folder that stores your PatternFile images.

How do I send a friend request?

At the top of the screen click the “Friends” button. This will take you to the list of your PatternFile Plus Friends List. In the top left of the screen click “Invite a friend.” Here you can ask your friends to join your PatternFile Plus friends network and to subscribe to PatternFile Plus if he or she is not already a subscription member. Invites may be sent via user name if the person already has a subscription, or a personal email within Patternfile if he or she does not have an account. Email is the easiest way to invite a friend whether or not they have PatternFile Plus a subscription.

How do I accept a friend request?

Pattern File friend requests may be accepted via email or withing PatternFile. To accept a friend request from within PatternFile: Click “Friends” at the top of the screen after launching the software. This will take you to your friends list. In the top left hand corner of the Friends screen, click “My Invites.” This will take you to a list of people who have requested to be your friend and whom you have sent friend requests. Click “accept” next to the person’s invitation.

How do I change the color indicator of my friend’s pattern collection in my PatternFile?

Click the “Friends” at the top of the screen located right of the “Patterns” button. This will take you to a list of your friends. Click the friend you wish to edit. On the left side of the screen, under the date your friend joined PatternFile, there is a small box next to the word “color.” Click the color box and a color pallet will drop down. Chose the new color you wish to indicate your friends pattern collection the main search view.

How do I unfriend someone?

From the main screen, click “Friends” at the top of the screen. Chose the friend you want to delete by double clicking and opening their profile. On the left hand side at the bottom of the screen click the “delete” button. A propt will as if you are sure. Click yes. The friend’s collection will no longer appear in your searches and your friends list. This does not delete your friends account from the PatternFile network.

The install screen for PatternFile says the Publisher is Unknown or Unverified. What does this mean?

The Publisher verification process was created to help keep your computer safe from potentially malicious or unknown software. If a publisher should provide you with malicious content, the verification would allow that publisher to be found and made accountable. Vespertine Software is working on acquiring this level of verification to ensure your security, but in the meantime you are still protected by our End User License Agreement and have our assurance that PatternFile neither contains nor links to any malicious code.

Why do I see a delay before the program opens.

If you have over 50 patterns logged in your PatternFile, there is about a 30-second delay before PatternFile fully launches. This delay does not mean the program has crashed or does not load.

Why is there a subscription fee?
We understand that our monthly or annual subscription fees can seem like a big commitment. But they are also away of enabling us to make a commitment to you. The subscription fees allow us to guarantee our users that PatternFile will continue to grow and get better and better. We are always looking for new features to add, or small changes to make things faster and easier for you. We will keep PatternFile up to date with modern operating systems and make sure you can count on it in the future.
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How do I modify or cancel my subscription?

First, from the My Account menu at the top of the PatternFile website, select “Login”.  Enter your username and password and login to your PatternFile account.  Then, from the My Account menu select “View My Account”.  You should be directed to a page with options and buttons that allow you to modify your subscription method, change your payment information or cancel your account and recurring payments.  If you cancel your recurring subscription you will continue to have access to subscription features for the period of time you have already paid for.

What happens when my friends subscription becomes inactive?

When your friends subscription becomes inactive their patterns will no longer appear on the pattern search screen. On the friends list their profile will appear faded. Your friend may have allowed their subscription to lapse accidentally. You may click on their profile to send them an email, letting them know that their subscription has become inactive and/or reminding them to renew.

How do I ask a friend about a pattern?

If you want to ask a friend about a pattern in his or her collection, you can send an email within PatternFile. Simply click on the pattern that your friend owns, in the upper right hand corner of the new window, click “email friend.” Compose your email and click send.

Why do I get an error message when I try to update PatternFile?

PatternFile 1.1 requires some manual installation steps.  For more information go here: Installation Notes

Where is my license key?

If you recently purchased a full license for PatternFile and you have not received your license key within 30 minutes, please go to our Support Ticket System and inform us that you have not received you license key.  We will be able to resend your license key to you.  Also check your spam folder as sometimes our emails get caught up in those troublesome spam filters.